Our Warranty
South Sea Outdoor Living strives to manufacture quality products that can be enjoyed for many years. We back our products with the following limited warranties.
With the beauty and uniqueness of handcrafted furniture, please note that finishes and final measurements may vary slightly.
Outdoor Products
All-weather/resin wicker with aluminum frames:
Frames and finish are covered for 3 years against defects in materials and workmanship, separation, peeling, or cracking under normal usage and exposure conditions. This warranty does not cover scratches, chips or damages resulting from customer unpacking or usage. This warranty does not cover discoloration or damages resulting from exposure to strong weather elements, prolonged exposure or submersion in water, fluid or chemical spills.
Cushions & Upholstery:
Sunbrella® and Outdura® fabrics offer a limited manufacturer warranty of 5 years, and O’Bravia™ fabrics offer a limited manufacturer warranty of 4 years, against loss of color and strength under normal usage and exposure conditions including sunlight, mildew and atmospheric chemicals. Warranty does not cover damage from misuse or extreme weather.
South Sea provides a 1 year warranty on workmanship of cushions and upholstery. This covers separation at the seams and upholstery joints due to defective assembly. The warranty does not cover separation, unraveling or tearing due to misuse, vandalism or exposure to extreme conditions.
Indoor Products
Natural Rattan Pole Frames:
Rattan is one of nature’s strongest renewable materials and provides sturdy, long lasting construction for home furnishings. South Sea carries a 1 year warranty on our natural rattan pole frames against cracking, splitting, breaking or peeling due to defective assembly or workmanship. The warranty does not cover scratches, chips, breakage or other damages resulting from customer unpacking or usage. This warranty does not cover discoloration or damages resulting from direct or prolonged exposure to outdoor elements, fluid or chemical spills.
Solid Wood Frames:
Solid wood framing has become the quality standard for premium home furnishings. South Sea provides a 1 year warranty on all solid wood frames against cracking, splitting or breaking due to defective assembly or workmanship. The warranty does not cover scratches, chips, breakage or other damages resulting from customer unpacking or usage. This warranty does not cover discoloration or damages resulting from direct or prolonged exposure to outdoor elements, fluid or chemical spills.
Cushions & Upholstery:
South Sea provides a 1 year warranty on workmanship of cushions and upholstery. This covers separation at the seams and upholstery joints due to defective assembly. The warranty does not cover separation, unraveling or tearing due to misuse, vandalism or exposure to extreme conditions.